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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if your shipment was billed or delivered in Alabama. Alabama residents pay 8% sales tax.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance at 1-800-330-3932
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take only one or two business days from the time we receive your returned item(s).
When will my credit card be charged?
  At Advanced Alternatives Center we do not charge your credit card until your order is shipped.