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International Shipping
Do you ship to my country?
 
We ship to most international locations that UPS and USPS deliver to. Currently we cannot ship to these countries, Austria. Germany, Nicaragua, Niger, Nigeria, Spain 

International Customs: We are not responsible for import fees or taxes levied by your country of entry. It is the customer's responsibility for any duties, tariffs, customs charges or additional charges required by the country of entry. We are not responsible for any additional charges once the items you have ordered have left the United States. Should charges be levied in your country, and should you refuse to pay them, your credit card will be charged for all outgoing and return delivery charges that may be incurred by us. When the returned merchandise is received by us, your credit account will be credited for the merchandise only. If you have questions regarding customs or duties charges and procedures in your country please contact your customs office. 
 
On rare occasions packages have been stopped by customs and not delivered to the customer. On those rare occasions we cannot be responsible for those packages. We do not refund the purchase price for the items not delivered. We are sorry for the inconvenience. Before you place an order please make sure that the items you are ordering are allowed in your country.
What are my payment choices?
  During the checkout process you may choose any of our current payment options such as MasterCard, Visa, Discover, American Express and Google Checkout. You may also mail a money order.
When will my order ship and what are my shipping charges?
 
When will my order ship?
Most orders are shipped within 24 hours except for holidays and weekends.
What are my shipping charges going to be?
Shipping is automatically calculated prior to submitting your payment information. International orders vary according to weight and destination. To determine your shipping choices, place the items you wish to purchase in your shopping cart, you will then be able to put in your country and zip code to see available shipping methods and costs.

For speed and convenience we also offer UPS international delivery to most countries. To calculate your shipping charges add items to your shopping basket that you want to purchase. You will be taken to a page that provides shipping options. It will calculate the amount of the different shipping methods available to your country. 

To calculate your specific shipping charges simply add the items you would like to purchase to your cart, then select your country, type your state and zip/postal code, then click recalculate. You will be shown a list of possible shipping methods along with the cost of those methods. This is the exact cost of the shipment. You can then click "proceed to checkout" where you will enter your shipping and billing information needed to process your order. If your country is not listed in the drop down menu, we do not ship to your country.  
 
If for some reason our database was unable to connect to the USPS or UPS database to calculate your shipping charges, it will be calculated and charged at the time your shipment is prepared.
When will my shipment arrive to my international location?
First Class Mail International (USPS) can take 4 to 5 weeks to some countries
Priority Mail International (USPS) generally arrives in 7-21 days
Express Mail International (USPS) generally arrives in 3-5 days
 
If you need reliability and to have your shipment quickly, UPS is the service you need. With the incredible  tracking capabilities you will know where your package is every step of the way and be alerted of any problems along the way.
Not all of these UPS services are available to all countries. At time of checkout you will be given the options that are available in your country.

UPS Worldwide Express Plus(SM) - 1-3 Days to Most Locations
  • Delivery by 8:30 a.m. to Canada and 9:00 a.m. to all other destinations
  • Next business day to Canada
  • Two business days to Europe
  • Two or three business days to Asia
  • Service to more than 30 countries

UPS Worldwide Express(SM) 1-3 Business Days to Most Locations

  • Delivery by 10:30 a.m. or 12:00 p.m.
  • Next business day to Canada and for documents to Mexico
  • Two business days to Europe and Latin America
  • Two or three business days to Asia
  • Service to 45 countries and territories

UPS Worldwide Saver(SM) 1-3 Business Days to Most Locations

  • Delivery by end of day
  • Next business day to Canada and for documents to Mexico
  • Two business days to Europe and Latin America
  • Typically within two or three business days to Asia
  • Service to more than 215 countries

UPS Worldwide Expedited(SM) 2 to 5 Business Days to Most Locations

  • Two business days to Canada 
  • Three business days to Mexico
  • Three or four business days to Europe
  • Four or five business days to Asia and Latin America
  • Service to more than 60 countries
Please keep in mind these are only estimates given to us by the UPS and USPS. Delivery times depend on how quickly customs in your country can process shipments.


Disclaimer:

All information on this site is provided for informational purposes only! By no means is any information presented herein intended to substitute for the advice provided to you by your own physician or health care provider. You should not use any information contained in our site to self-diagnose or personally treat any medical condition or disease or prescribe any medication. If you have or suspect you have a medical condition you are urged to contact your personal health care provider immediately. All health supplements or products purchased in this site contain clearly labeled product packaging, which must be read to ensure proper use. All information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Advanced Alternatives Center
3590-B Hwy 31 South Suite 296
Pelham AL 35124
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